1. Introduction

Valis Launch SRL ("we," "our," or "us") operates CampaignFlow, a TikTok ad management platform accessible at https://valislaunch.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using CampaignFlow, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and company details you provide when registering.
• TikTok Ads Data: Campaign performance data, ad metrics, and account identifiers accessed through TikTok's Marketing API with your explicit authorization.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
• Technical Data: IP address, browser type, device identifiers, and cookies for authentication and analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the CampaignFlow platform
• Process TikTok ad campaigns and retrieve performance reports on your behalf
• Send you service-related notifications and updates
• Respond to your support requests
• Improve and optimize our platform
• Comply with legal obligations

4. TikTok API Data

CampaignFlow integrates with TikTok's Marketing API. When you connect your TikTok Ads account, we access only the data scopes you explicitly authorize. We do not store your TikTok credentials. API tokens are encrypted and stored securely. You may revoke our access at any time through your TikTok Ads Manager settings.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics), bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and users' safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us at contact@valislaunch.com. We will respond within 30 days.

7. Security

We implement industry-standard security measures including HTTPS encryption, encrypted storage of sensitive tokens, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You may disable cookies in your browser settings, though this may affect platform functionality.

9. Your Rights (GDPR)

As a company operating under Romanian law within the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at contact@valislaunch.com.

10. Children's Privacy

CampaignFlow is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: contact@valislaunch.com
• Company: Valis Launch SRL, Romania
• Website: https://valislaunch.com